[Resolved]  Flipkart — Replacement of dead mobile received

I ordered poco c3 on 18 sept with order id OD[protected] with my registered mobile number [protected].
I received phone on 25 th of September and the phone was dead it was not turning on.
I requested for replacement but flipkart called me and told the seller don't have phone so you can raise refund and I did same.
But the next day the product is available with heigher price of around 1200 and now if I order I will be at loss.
So I called them to arrange replacement and they are not helping .
Now I wasted a lot of time and also the price is raised and the amount I recieved is in flipkart wallet .
So I want either they Arrange for replacement or give me the same product at earlier price or else I want them to convert the gift card to actual balance in my bank account.
Waiting for the help thank you...
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Oct 31, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2021
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Hey the same happened with me I ordered Poco C3 with an old phone exchange. I ordered it on 22nd Sept
and the total price I paid then was Rs. 5449, but 1 day later the seller cancelled the order and I recieved the refund today but now when I want to order it again I am seeing a bill of Rs. 6549 so now i will have to pay Rs.1100 extra. Seems flipkart's offers are just for show and not for actual buying. Very Very poor service.

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