[Resolved]  Flipkart — replacement rejected for oppo mobile purchased from flipkart

I purchased a new brand product oppo f series and paid a good amount. When i received the product, there were photos o[censored]nknown person and the back side of the mobile started coming out just after 2 days of purchase. When checked the warranty online on oppo website, the warranty was already been expired just after 2 of purchase. How is it possible that the warranty is been expired until some has purchased it and then warranty gets activated. Informed flipkart about this for replacement for used and damaged product, they were just making me fool that they are investigating and finally received a mail stating that replacement has been rejected. What is all this? Spoke to the muliple agents daily but only i get resolution that i will get response by 24hrs by respective team but unfortunately didn't get any response and this being happening from the last 10 days. Every agent says the same thing and it gets extended. I am not understanding why flipkart is not providing replacement for the product. Flipkart is worst.
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Oct 26, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2019
Flipkart Customer Care's response
We will revert on it.
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