[Resolved]  Flipkart — Replacement Rejection by Flipkart

Website:www.flipkart.com/order_details?order_id=OD224767383708327000&item_id=22476738370832700&unit_id=22476738370832700000&share_token=SH22042422134580913012.7EBE814E832AAE15EDEB6D380411A4A4393DD03A

I bought a phone from Flipkart called SAMSUNG Galaxy F23 5G (Forest Green, 128 GB) (6 GB RAM) Order ID OD[protected]

I had some software issues with the phone and i opted for replacement after that they sent a technician for visit and he confirmed the issue, but later the replacement got rejected by Flipkart for no reason. I have called FLipkart 10-15 times but they have terrible response and doesn't solve the issue.

Kindly help me in this matter!
+1 photos
Was this information helpful?
No (1)
Yes (0)
May 13, 2022
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have also added a complaint in consumer forum in case this site doesn't work.

This is the third time I am opting for replacement with the phone. I feel terrible using the services of Flipkart.

Amazon is much better than this garbage company whose sole purpose is to take ### on CUSTOMER.

Whenever i ask for replacement they send same technician and he raise request but the Flipkart reject it again and again. Looks like my money is wasted.

Pathetic!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46544
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information