[Resolved]  Flipkart — Replacement/Refund problem with Flipkart

We have purchased HP Pavillion Ryzen 5600H gaming Laptop on 16th Aug 2021. Order ID is OD[protected]. We received a technical fault laptop and reported for replacement within their replacement date. But the Flipkart team said that the technician will come and approve then and only replacement can be made. But no one came and Flipkart approved for replacement on 14th Sept. Till now many of customer care team call us several times and each time they said it will happen and wait for 48hrs. Neither they are replacing nor refunding amounts. Even they have stopped updating the Flipkart ID also.
Was this information helpful?
No (0)
Yes (0)
Nov 4, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2021
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    46448
    Pending
    0
    Resolved
    25430
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information