Flipkart — representative denied to take exchange product

Address:MOHANTY SAHI, AT/PO-BIRIBATI, Cuttack, Odisha, 754100

I have ordered redmi note 7 pro for exchange with lenovo k6 power which delivery date was 17.08.19. Today at the time of delivery (2 days delay), delivery guy denied to take my old phone (Lenovo k6 power, imei: [protected]) and talking very rude. He told that my mobile (Lenovo k6 power) got damaged.

But physically the mobile (Lenovo k6 power) is very good condition & fulfill all criteria of flipkart exchange policy.

It's my request to deploy some flipkart representative & check my phone. If any damage found beyond flipkart exchange policy, then i'll pay the full amount of my new hand set i. E 14, 999/-.
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Flipkart Customer Care's response
We will revert on it.
Aug 22, 2019
Updated by Bapun_159
Pls attach photo of my phone.
Still no action has been taken. Ekart already cancelled my order without my knowledge.

Complaint comments 

Comments

I ordered Mi LED Smart TV 4A PRO 80 cm (32) with Flipkart vide order ID D[protected], it suppose to be delivered to me on 13.08.2019 between 10 am to 4 pm. But till now it is not delivered at my residence.

Let me know when can i get this.

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