[Resolved]  Flipkart — return not available for wrong product

I recently bought a moto e4 plus from flipkart i was not satisfied with performance and besides having 5000 mah it is getting drained over like in just 1-2 hrs due to network instability. The phone is not suitable for me to use. I just want to return the phone and technicans rejected the replacement twice and telling that i have no option to return or replace now. I can't keep the wrong product because i have payed 8, 999.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 28, 2018
Flipkart Customer Care's response
Customer raised a complaint related to delivered product is defective. We have interacted with the customer and informed customer that replacement product delivered, customer confirmed that replacement product got delivered. Hence, closing the complaint from our end.
Complaint comments 

Comments

I ordered one mobile and full payment done. I received a mail your order was processed and it's deliver on time. But my order was cancelled stating that my mobile is not reachable.
Rs.617/- has been debited from my bank account through my debit card no.-[protected] of POS Flipkart on 11.03.2018.I have not purchased anything from Flipkart nor have I shared my debit card pin or OTP with anyone.Someone has tried to mjsuse my card.Please decline the transaction and reverse the money back in my account as soon as possible.
We are ordered 32 GB Sandisk pendrive but we received 500 MB Pendrive i am not in delhi due to i am not able to check. Today i have checked its 500MB pen drive. Please help and resolve this issue asap and exchange my pendrive.

Rohit Babbar
[protected]
One of the Hopeless shoe which was given to me and immediately I told them but there was no action till now. Raised complaint to CEO also but there is no response. I will go to National consumer cell if my complaint is not resolved amicably.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46545
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information