[Resolved] Flipkart — return of an electronic product-mobile

Tejaswi Sagar

from Bantval, Karnataka

Address:	560073
Website:	Flipkart

I have received a defected mobile honor 9 lite mobile from flipkart on 04/04/18. But this mobile is overheating and voice is breaking while speaking with other person on call. Thats why i have requested to return this product, on 08/04/18. But flipkart is continously rejecting my return request. They are simply dragging my request and are wasting my valuable time. I am facing too many problems with this product and are neglecting my request to return this mobile.

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Jun 9, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Apr 24, 2018

Updated by Tejaswi Sagar I have bought a mobile from flipkart on 07/04/18, from the day i have purchased this product i am facing the issue of overheating and network breaking issue. I have raised complaint for many times and they are simply negleting the issue and are not giving me an replacement for this product. I am not able to use this mobile, because of the overheating issue. I am really unsatisfied and getting inconvience about this product. I have already wasted a lot of time with the flipkart customer care. So please do concern about my complaint and just give me a replacement of the product. Order id is- OD[protected]

Verified Support

Apr 25, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 05, 2018

Flipkart Customer Care's response We would like to inform you that our service engineer has confirmed that the issue has been resolved in your handset. Hence, closing the complaint from our side.