[Resolved] Flipkart — Returned wrong material | |
We are company named Ratek Pheon Friction Technologies Pvt Ltd. We are registered as a seller in flipkart seller. We received an order on 23.11.2020 from Jhar Khabo, Jangipur, West Bengal Order Number was - OD[protected]. We dispatched it on 24.11.2020. But after 2-3 Days we received the notification that customer did not accept the delivery and requested return. We weight for 2 month 19 Days to get the package back. But when we received the package it was contain wrong material. We deal in Tractor Brakes but received tile cutter. When I register a complaint in flipkart seller support, they told me that it been 14 days you received good so that u can not file any further complaint. My Incident No is : IN[protected] Ekart the logistic partner of flipkart has to be responsible for the loss. And why companies like this decided the terms & condition that if we something returned we have to wait for 3 months but if they return wrong material we have only 14 days that too without any information. I need my material back or comansatation. Because I am an employee of my company and the loss will be deducted from my salary. Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 03, 2021 Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'RPF 70011 Tractor Brake Disc' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated. | |
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