Flipkart — Return/replacement of a product

dipbnsl

from Lucknow, Uttar Pradesh

Address:	Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India
Website:	www.flipkart.com

Dear flipkart
This is very unprofessional way of doing business. As on 31st of aug. I ordered a device realme 6i which was delivered me on 2nd of aug but i got a faulty device so i raised a return on 05th of august. My replacement request was accepted and my device has been picked up as on 08th of august but till 11th of aug. Their`s no such kind of status that it`s picked up. And yesterday night my replacement request was cancelled by flipkart do i know on which behalf you cancelled my return request. Whereas my product is already picked up from me. If anything unusual happens from my registered device who is responsible for that? I want my replacment device or refund for my product as asap. Or i will take a legal action on you.
Replacement id:[protected]
Recent complaint no. In[protected]j
Registered mobile [protected]

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2020

Flipkart Customer Care's response We will revert on it.

Aug 14, 2020

Updated by dipbnsl Hi
with reference to my earlier mail dated 10th august.i did`t get any resolution yet.do i know on which ground you are showing your issue has been resolved. where as i did`t get any refund/replacement for my product. and every time i connect with your customer support team they just give me a new date of resolution. i have provided each n every details whatever you ask me to share.that`s enough i have each n every single call records with your representative and have enough proof to file a sue against flipkart. so either you refund/replace for my product by the end of the day or i m gonna file a sue against you .