[Resolved]  Flipkart — Rude behaviour of delivery boy Mr. Deep Sardar ( Mob [protected])

Address:

Kolkata, West Bengal

Dear Sir, As i am regular customer of flipkart as usual i had ordered oxford dictionary ( Order no. OD[protected]. Today i experienced strange behavior from flipkart team. Mr. Deep Sardar (flip kart delivery boy) called me at 1.45 PM and told your item in door step. As in my office it was lunch time i was having lunch outside i requested him to wait for further 20 min. Strangely he ordered me to take the item tomorrow or cancel the order. I told him i would complaint about you he neglect the same. Around 3 PM once again i called customer care(i dont remember the name) and told that i need item by today itself. And customer care assured the same. At 6.30 PM i called customer care (Mr. Guru Prasad) he told me to wait for further 45 min and also assured it would delivered by before 7 PM. I waited for further 1 hour and called at 7.30 to customer care. Customer care told me that your order had been cancelled. I was surprised to hear. Even i didnt cancel the order and also i was waiting for more than 1 hour. Finally i came to know that delivery boy itself cancel the order. It was worst experience i wasted my time as well as lack of commitment from flipkart, rude behvior from flipkart team. Flipkart losing its quality. Please sir take some against mistrust & false commitment & rude behaviour Thanking you