[Resolved]  Flipkart — sale of manufacturing defective mobile & no response

Address:	Nellore, Andhra Pradesh, 524003
Website:	flipkart.com

Dear Sir,
I bought Nokia 6.1 Plus (White, 64 GB) mobile phone through FLIPKART & delivered on 8.11.2018 8:00 PM and once usage the mobile found that wifi is not functioning the same informed to Flipkart on 9.11.18 with return / replacement request. Instead on replacement, it was advised to check settings and call closed from FLIPKART end.Then observed mic problem on 28.11.18, same communicated to FLIPKART with return request. FLIPKART advised to approach near by authorized service center at nellore. Accordingly self handed over the device and the service center confirmed that the phone mic is having manufacturing defect and will be replaced within 7 days. But even after 15 days not getting any prior response from service center about the receipt and replacement of mic.

Self escalated the issues to FLIPKART on 08.12.18 evening and quoted my 09.11.18 communication on replacement. FLIPKART confirmed that it will be resolved by 12.12.18 or replacement.

Further self communicated to FLIPKART on 12.12.18 on the same for immediate replacement as no response.

Requesting you to intervene the above issue & resolve it please and I need value for my money.

Note : Related mail correspondence enclosed herewith.

Regards
Praveen Kumar
+91 [protected]