[Resolved] Flipkart — samsung 253 l frost free double door 4 star refrigerator

Vikram Pathak

from Mumbai, Maharashtra

Address:

GRAM MAUHARA POST KUSHWAR THANA SEMARIYA, Rewa, Madhya Pradesh, 486445

Hello,
I am vikram pathak. I was purchased samsung 253 l frost free double door 4 star refrigerator on date 14 oct 2019 flipkart throw but same technological problem in refrigerator so i call to customer care than he say to me pl sent your refrigerator first than we replace product so i was sent refrigerator on date 28 nov 2019. But customer care not complete his commitment. He not sent replacement product so i am call again and again but he not sent replacement and finally customer care ask to me we are refund your amount on your account.
I am not satisfied for his process, so pl support me.

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Feb 4, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 31, 2019

Flipkart Customer Care's response "Hi,
We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 24 Dec 19 and this should be reflecting in your source account by 01 Jan 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. "