Flipkart — samsung a50, 6gb-64gb

 
3 Reviews
Kolkata, Kolkata District, West Bengal, India
 pratikchatterjee on Mar 15, 2019
I recently ordered a samsung galaxy a50 (6gb ram & 64gb internal storage) and got the mobile on 13.03.2019. The mobile is defective; i am facing few issues with this mobile.

1) heating issues

2) battery down drastically

3) camera picture quality is very bad

4) in my home (Pin 700035, dakshineswar) i am getting aiirtel 4g signal in other mobile, but i am not getting any signal of airtel in that particular mobile in my home. I have tried that airtel sim in other handsets and i am getting 4g signals in those mobiles, but not on samsung galaxy a50 mobile.

I have placed refund request on flipkart on 14.03.2019 and today (On 15.03.2019) they called me, instead of solving the problem, they are harassing me. They told me that their technician will visit and will see this mobile, and then they will decide. I know very well that these technicians are very well trained and they will never give any report to refund the amount of this mobile.

Refund id:[protected]

Please arrange to refund money for this mobile.

samsung a50, 6gb-64gb

Complaint Status


[Mar 15, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Mar 16, 2019
We will revert on it.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Hello sir, I am Prakash from Jaipur and I ordered mobile power bank of MI company and I got power bank of MI but that product was poor quality and I want to return that product but company representative no response I am very loyal customer of Flipkart since 10 years but this case disgusted
You are giving us first copy of mi band 3I have pucher 3band of mi from flipkart and one boy bought from mi company his product is differnt is beeter then me I have also give that much money so why u are giving us fake product so help us plz

Sunil Vishwakama's reply, Mar 14, 2019
Aap ko aisa q karta hoo mai3mi ka band leya huu sub fake h.. Mai mi ke store mai ja kar deka uder dursa tha aur jada function tha us mai air oo bhi same rate ke the him ko fake product dena ke aap log ko uper case he hona chaya mera image upload nhi hoo raha h.. Ismai so any ine is ther to help me

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    Flipkart - samsung a50, 6gb-64gb