[Resolved]  Flipkart — scrap product delivered is not being taken back by flipkart

Address:Bangalore, Karnataka, 560103

I have ordered mi 32 inch tv on 16th and got it delivered by 17 and installed late evening of 17th and i was told this tv is namesake smart and no useful application comes preinstalled and we have to download the apps and install it separately and i tried doing all that but again the speakers are the worst and the colour contrast was too bad too. And i cant mirror apple phone like in other smart tvs, if these are the issues, how did flipkart created fake reviews in their website for the product? Here i wasnt to return the product on 19 feb and the customer care is trying to tell me that i have to get it only replaced with the same useless product i am dissatisfied with what is use of me receiving the same product? And the policies are stored secretly as return policy and not as replacement policy. I demand return and full refund for the fake product received from flipkart: order id:od[protected].
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Mar 23, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Feb 19, 2019
Updated by mangai_a23
this is how they show they shell more products than Amazon? other online distributes are trustworthy. FLIPKART IS SELLING FAKE PRODUCTS WITH FAKE REVIEWS
Verified Support
Feb 20, 2019
Flipkart Customer Care's response
We will revert on it.
Feb 21, 2019
Updated by mangai_a23
2 days and no one from Flipkart visited as promised to test theTV
Feb 25, 2019
Updated by mangai_a23
Flipkart's promised return/ replacement date is 24 Feb but instead even after me notifying them that i will not be available from 26-28th, they are making the return and replacement date to 26th Feb, seriously, have never seen such a messy customer support ever
Feb 25, 2019
Updated by mangai_a23
We are unable to meet the delivery time slot chosen by you for the delivery of the below item(s) in your order OD[protected]. Our apologies for this situation. We have chosen a new delivery time slot for you, but you can still change this from the "My Orders" page.
And no such option exists to change the delivery slot.
Mar 01, 2019
Updated by mangai_a23
still no resolution from flipkart.
Mar 05, 2019
Updated by mangai_a23
No representative or technician came to check on TV, its been 2 days from the receipt of TV. Please take back the TV and refund my money
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