[Resolved] Flipkart — second refund | |||
We had placed an order on flipkart vide od no. Od[protected] and carried out the payment of rs. 14999/- through our sbi credit card, which was debited to us on 04/10/2017. Subsequently, we cancelled the order, as the same was not delivered to us on the promised date, and we were given refund by flipkart for rs. 14999/- and the same was credited to our sbi credit card on 06/10/2017. Again, we placed an order on flipkart vide od[protected] and carried out the payment of rs. 14999/- through our sbi credit card which was debited to us on 10/10/2017. Subsequently we cancelled the order as this was also not delivered to us on the promised date, but we did not receive our refund of rs. 14999/-for this order from flipkart. Flipkart is saying that they have carried out the refund on 15/10/2017 and it should come to your credit card account by 18/10/2017. Sbi credit card vide their communications has said that they have not received any refund from flipkart and are advising me to take up the issue with flipkart. But so far we have not received refund from flipkart for this order and hence request you to take up the issue with flipkart for an early refund of my order no. Od[protected] for rs.14999/-. Regards K. Satish nair. Was this information helpful? | |||
Dec 11, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 26, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Nov 05, 2017 Flipkart Customer Care's response The customer complaint about the refund delay. We had interacted with the customer and informed from our end. Refund is completed and asked customer contact the bank and raised a dispute for further assistance. Hence closing the complaint from our end.
Verified Support Nov 09, 2017 Flipkart Customer Care's response We had interacted with the customer informed that the refund have been completed from our side successfully and have shared the transaction details with the customer. If the funds are not credited to customers account request to raise a charge bank in the bank. Closing the case as resolution have been provided.
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 1 Comment | |||
Comments
What do you mean by interacted with the customer. Why the hell can't you give the same in writing. Flipkart is really hell to do shopping with. Not only do they cheat the customer but also irritate by irresponsible statements like this. Pathetic people. No body should ever deal with them or else shall be made to suffer like us.
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