[Resolved]  Flipkart — secondary mobile delivered.

Address:411038

Hi team,

This product purchased on flipkart on 14 august 2018 it's been only 3 months since using this phone last thursday i. E. 7 feb. 2019 display keypad was'nt working at all.

So went to authorized mi service center at shivani nagar to see what's wrong. They fixed it and charged 177 rupees as i have attached it with original bill.

As asked reason for charging while my mobile it still in warranty period they told me that this phone is "secondary product" as attached the original sheet with the bill.

As for damage control provide me replacement of new phone or else refund my entire order amount before 16 of this month as you guys provided the date else i will go to the consumer court or police station because this is fraud and you are cheating coustomers.

Regards
Nayan shah.
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Apr 22, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Mar 22, 2019
Flipkart Customer Care's response
customer has raised the issue with regards to the secondary mobile received as we have interacted with the customer and we have escalated this issue to the seller and seller has provided the refund and the same has been confirmed by the customer hence closing the complaint from our end.
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