[Resolved] Flipkart — sectioned the loan without my consent. | |
I'm holding flipkart account from this email, and the amount is sectioned to me for buy now pay later is rs. 7000. Recently i checked my credit score and it screwed up my mind. The amount rs. 60000 of loan assigned to my pan from idfc bank under flipkart's buy now pay later scheme. I newer opted this loan nor got any notification nor got any sms nor got any email, then how the hell this loan sectioned to me by flipkart. Was this information helpful? | |
Mar 12, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Feb 09, 2020 Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected]. You can also check your order status here: http://fkrt.it/bqWLi~NN Hope to hear from you soon. | |
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Thank you for reaching out to us and we are happy to assist you. Flipkart has partnered with IDFC FIRST Bank to provide you a Pay Later facility. You may have recently signed up for Flipkart Pay Later facility on the Flipkart’s Mobile App or website. Confirmation of that is provided in the last step of the sign-up journey, where Flipkart’s association with IDFC FIRST Bank is listed in the form of ‘Powered by IDFC FIRST Bank’.
You can de-activate the Flipkart ‘Buy Now Pay Later’ account and the shopping line associated with it by visiting the Flipkart website or the app. To proceed with this, you are requested to kindly settle your balance by clicking on ‘Pay Now’ on the Flipkart Pay Later dashboard, and use any of the payment options available. The Pay Later account needs to have a zero outstanding balance, both billed and unbilled. Once this is done, the account can be deactivated on the website/app itself. Following this, the loan will be cancelled by the Bank.
Team IDFC FIRST Bank