Flipkart — seller is asking to cancel the order placed and book again

 
1 Review
Navi Mumbai, Maharashtra, India
 Bivek Pandey on Oct 12, 2019
I had placed an order puma dwane idp running shoes from flipkart in big billion days at a price of rs 999 on 29th september.
After 10 days of waiting and seeing the status of the order as being processed, i had raised an query with flipkart and i have been given fhe resolution to cancel the order and place it again at the original price of 1599 (Which is its current price).

I had placed the complete order and paid the money in advance to avail the offer.
If the order is available to be delivered now with current price then why cant the order be delivered to me from placed order price.

My phone number is [protected]
Email id - vivekpandey. [protected]@gmail.com

seller is asking to cancel the order placed and book again

Complaint Status


[Oct 12, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Oct 15, 2019
Hi​​​​​​​​​​​​​​​​​​​,
We are sorry to let you know that your order for Puma Dwane IDP Running Shoes For Men has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 13 Oct 19 and it will be reflected in your bank account by today's end of the day. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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    Flipkart - seller is asking to cancel the order placed and book again