[Resolved]  Flipkart — selling fake / duplicate products of branded perfumes

Address:Rangareddy, Andhra Pradesh, 500074

I ordered davidoff perfumes davidoff eau de toilette - 125 ml (For men) product through flipkart on sun, apr 1st '18 and delivered sun, apr 8th '18.

But i got duplicate product.
I don't know why flipkart is dealing with fake products.

Order id: od[protected]
Product name: davidoff perfumes davidoff eau de toilette - 125 ml
Seller name: makenterprise

I attached the product image and invoice

Please do needful

Suresh
[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jun 5, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 05, 2018
Flipkart Customer Care's response
Customer raised a complaint stating that the product delivered is not genuine. We have interacted with the customer and informed that we shall initiate a return request with the seller for refund of the order. However, customer denied the same. Hence, closing the complaint from our end.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    46436
    Pending
    0
    Resolved
    25427
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information