[Resolved] Flipkart — semi automatic washing machine

Moutushi Ray Chaudhuri

from Kolkata, West Bengal

Address:

42,BALLYGUNGE PLACE,KOLKATA, Kolkata, West Bengal, 700019

Ridiculously bad customer service with no delivery commitment. I have placed an order for a semi automatic washing machine on 29th september 2019 and order id - 0d[protected] and still now the order delivery is in a kind of limbo. There is no communication details for the courier guy who is going to deliver and on top of that the delivery personnel never called for once. To further our agony, we are getting automated calls from the delivery partner about not being able to deliver and the option to try delivering again. I dont know what kind of professionalism is this as flipkart failed on delivering their promise for last 1 month.

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Apr 19, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through.
However, we're writing to let you know that the courier service provider has confirmed that the shipment of "MarQ by Flipkart 6.2 kg Semi Automatic Top Load White, Maroon" was delivered to you on "06 Nov 19''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.Your kind understanding is appreciated.