[Resolved] Flipkart — sent me old used phone and blocked my account | |||
I ordered one Huawei y9 mobile.And the seller sent me a used phone. Now the flipkart is not ready to give refund /replacement. I got a mail saying they need my concern to file a FIR with this issue, and I replied to that mail saying "do it". But on next day I got another mail saying my account is blocked because there were no reply from my side. On calling cc they said the back end team sent a mail asking for my ID proof and I didn't send the same. But I didn't get any such mail and I was ready to send my ID proof. But now the they blocked my account (and I have Rs 1300 in my wallet) and not ready to replace the old phone. Order ID - OD[protected] Was this information helpful? | |||
Oct 22, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 14, 2019 Flipkart Customer Care's response Hi, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. | |||
 1 Comment | |||
Comments
In this year I didn't return a single order .Yes cancelled 2-3 orders, but never returned any order. These cancelled orders also cancelled before shipping the product. After all ifso why didn't you informed me about this earlier ?. You sent me a old phone, which is clearly your mistake. And what about the cash I have in flipkart wallet ?. If you can't replace the phone I am gonna complaint to consumer court.
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