[Resolved]  Flipkart — shipping misroute (same city misrouted)

Address:	Coimbatore, Tamil Nadu, 641029
Website:	www.flipkart.com

I ordered a mobile from flipkart last saturday with exchange option and have to shipped in 2days. So based on the expected delivery date mentioned i did factory reset to my current mobile and kept ready for exchange. But it has been 7days now and they are saying "misroute (Same city misrouted)" and to wait for another 2 business days or 24 hours. Even after 2 days the shipment was on the same status and they are saying to wait for 2 more business days or 24 hours

Now it's more than 3 days already and still no proper response from them. They informed me to check with the ekart logistics and they are not ready to provide the contact number of the local ekart where the package is right now.