[Resolved] Flipkart — silka papaya soap.. duplicate

Anam Shaik

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I had orderes for silka skin whitening papaya soap from flipkart 2 quantity.. Which was delivered to me on 4th april... I claim that this product is faulty/duplicate/not original product. Sinca i also have original silka soap which is very different from this... Also this is very harsh n smell is also different... I had contacted flipkart but it's of no use...

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May 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Apr 16, 2018

Updated by Anam Shaik flipkart customer care agents are saying that this is non returnable product but if they supply me duplicate product in place of original they should take that back.Also the smell of the product is of lux soap.

Verified Support

Apr 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Apr 25, 2018

Flipkart Customer Care's response We have interacted with the customer and informed the seller has refuned the amount. Customer agreed.
Hence closing the case from our end.