[Resolved] Flipkart — sold used product and 10 days replacement guarantee which they claimed | |||
I recently purchased a kemei trimmer from Flipkart and when I received it, it was a used one and had trimmed hair on it. I called the Flipkart executive regarding the same he without informing me chose return order instead of replacement. I was telling him from the start that I want replacement as the the same product rate has now boosted high. But he took a return option so I told him to transfer my call to some senior executive for which I had to wait around 25 mins and after which I told my issue but he was impatient and without listening he said be on hold and cut the call suddenly Was this information helpful? | |||
Jul 1, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 30, 2019 Flipkart Customer Care's response Customer raised a complaint stating that the product was delivered in used condition. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on May 30, 2019. Hence, closing the complaint from our end.
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