Flipkart — Sony WH CH510

Website:

www.flipkart.com

I bought a Bluetooth headphones from flipkart for calling purpose as I have meetings to attend but when I got the product there was an issue with product that I was hearing my own voice while calling in the headphones so I requested for return then their technician came and said that it is a software issue and it is not covered in their policy and my request was rejected so I again requested to return with software issue and then technician came and said that it is feature of this headphone that you will hear your own voice during calls this was not mentioned in the product details and again they rejected my return request and after thay I complained to flipkart and they took three days and again told me to wait for one more day and they didn’t contact me even after that I called them again and they said it will be done by 7th oct but then after a day they changed messaged that issue has been resolved. So I have been frauded by flipkart for not mentioning correct product details.