[Resolved]  Flipkart — Spacewood engineered furniture

Address:Mumbai City, Maharashtra, 400072
Website:Www.flipkart.com

Dear all

This is the complaint I m writing against flipkart services and making customers keep on waiting for the product over 2 months

I have purchased bed room set in the month of April after 1 month I have received the product on may 12 since then I m following up with the flipkart customer service but no response or no action taken on my request

Mentioned product 1 part is damaged and I have raised the replacement of the product firstly I have got SMS saying the product will picked up by 25 th May

I have repeatedly calling customer service to prioritise the pick up through mail, calls but they had standard reply I wait till 25 th may the product will picked by then

I waited till today which is 29 th May but no body bothered send courier person to pick up neither I received any calls regarding the failure of pick up,

Day before yesterday I have got SMS saying we have escalated ur matter to the concern team we will resolve before 6 th June

Pathetic service ever received from flipkart

I have made my mind to cancel the product but it's not allowing.

Please help me to get my refund

Nobody can wait for 2 months for the product, even received in the damaged condition

This shows casual behaviour on the customer request or concern which customer was raised

Flipkart is fraud taken my money over 2 months and till now product is not made or replaced

Name. Suhas Poojary
Mobile no : [protected]
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Jul 26, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Complaint comments 

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I had bought moto g4 play in August and I can not find any billing details on email. As the mobile has got stolen, I need the bill urgently. Customer care is not getting through. Please contact me on [protected].

Also, I don't have the invoice copy of the mobile phone. Please cooperate...

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