Flipkart — speakers worth rs. 5999/-

ashishdh12

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110043

I had ordered creative speaker from flipkart on 29th of sep 2019 and delivery date was 4th of oct however they failed to deliver the same and the customercare ensured it will get deliver by 9th of oct but on 10th they cancelled the same without giving any update.
Rediwala's are better than flipkart. Wasted my time, screwed precious moments mentally.

My concern is why they are running their business if they don have better customer service moreover their customer service has no escalation matrix.

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

Flipkart Customer Care's response Hi,
We are sorry to let you know that your order for Creative Stage 160 W Bluetooth Soundbar has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 10 Oct 19 and it will be reflecting by 18 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.

Oct 10, 2019

Updated by ashishdh12 Okay! please provide the same discount as it was earlier. I will order right now.
price was 5999/- please prove whether your understanding should be appreciated or not!