Flipkart — still not received any response this is second complaint

My account got blocked just because i raise a complain i got a defective phone note 6 pro when i complain here he says wait till 24 jan soni waited and then he blocked my account how to return my phone i order many things but never complain against and when i get defective peace so i raise a complain then he blocked my account plz help me on this
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