[Resolved] Flipkart — sub: complaint regarding item not not delivered

ashok. 1438

from Delhi, Delhi

Address:

Allapur, borabanda, Hyderabad, Telangana, 500014

My name ashok reddy, i am from hyderabad. I have ordered mi led smart tv 4a pro 80cm (32) with android on 13th october 2019, with in flipkart (The seller is truecomretail). But my order is not packed and shipped till now. I have complain the customer care with the same on 23rd, 26th, 28th, 31st october and 1st and 3rd november (6times). They replied that there was a problem with the partner agent and trying to solve the issue. Whenever i enquire the answer is same. But there is no updation yet. I have done with the payment and first emi has also been debited without delivery of the item.

I am requesting you to look in to the issue solved as early as possible
Without delay. As i may proceed further legally.

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Dec 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 25, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 21 Nov 19 and should be reflecting in your bank account by 03 Dec 19. Your kind understanding is appreciated.