Flipkart — supplying of an absolutely wrong book, in compliance of my order.
All Over India, India
PPallab Chowdhury on Mar 7, 2020
This morning i was supplied with a wrong book from flipkart. I ordered for "the lions of lwo jima' (Order id: od[protected], dated 18.2.2020) but which came out from the sleek packet was"supplement to a textbook of information technology, for class 9, free copy"this book contained a handwritten letter from m/s delhi book store:"sorry for the inconvenience. The book you order is out of print... Please do not return the packet. I will refund you money. Send your detail on my wa :[protected]."
I immediately contacted m/s flipkart. But i was really surprised to know that they will consider my request for refund. It looks as though i am returning my ordered book":the lions of lwo jima' (Order id: od[protected], dated 18.2.2020). They did not mention that this false book will be replaced by the actual one.
I think m/s flipkart is doing unfair trade practice. They are not surprised at this incidence. They only want to stop my voice by sending back the money, they received from me 18 days ago. If this is the rule of flipkart's game, then let me assure that i will bring the matter to the kind notice of the appropriate authoritries. Let me underline that i want to get the book i ordered for. My net searching revealed that the book is available in the market. I think flipkart is solely responsible for this breach of reliance and truth.
Customer's name: pallab kumar chowdhury mob:[protected]
[Mar 07, 2020] Flipkart customer support has been notified about the posted complaint.
Verified SupportFlipkart Customer Care's response Mar 08, 2020
We will revert on it.
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