Verified Support
Mar 08, 2020
Flipkart Customer Care's response We will revert on it.
Mar 09, 2020
Updated by Pallab Chowdhury The solution of
Flipkart is worse than the problem itself. on 8.3.2020 at 21.30, I got a message fro TX-FLPKRT. It runs something like this: My return request for "The Lions of lwo Jima''(order id: OD[protected], dated 18.2.2020) has been accepted and it will be picked up by a wishmaster on 12.3.2020.The refund process will follow subsequently.
I condemn this highly tendentious approach of
Flipkart, which is a gross abuse to truth. How can I return a specific book which was not sent to me at all?Nowhere they admitted their fault . The term 'apology' is not in their vocabulary. .It appears that they have all pervasive power to create their own definition of Truth and everybody is supposed to follow it. Why not they will replace the wrong book with the right one? I reiterate that I want the specific book I ordered on 18.2.2020 by depositing Rs.1165/-.
I think it's an ideal example of day light forgery and unfair business practice. They are complicating a simple preoblem into a complex one. i think they shouldr work under M/S
Amazon as apprentice to realise what a fair busine means in recent past, i bought more than twenty books from
Amazon without slighest problem.
I sincerely feel that
Flipkart is doing fraudulent activity. I reiterate that I want to get my ordered book.They are not doing any charity to me. why after 18 days of placing an order with advance payment, they will pretend that nothing big has happened? Even a local pan & biddi shop will not resort to such kind of malpractice! I want redressal my legitimate and genuine grievance.
Flipkart is walking in the reverse direction. But I believe you can fool some people all of the time, all people some of the time but not all people all of the time!
Just imagine
Mar 10, 2020
Updated by Pallab Chowdhury Today EKART came to pick up "The Lions of lwo Jima''(tracking id: FMPR[protected]from
flipkart.com) from me. I declined as I did not ever receive that book from
flipkart. During last few days, I dialled several times at
flipkart customer care.Today also I made a call.All the answers were very conservative in nature and they tried to convince me that the King(
flipkart) can do no wrong! I feel that
Flipkart is travelling beyond the boundary of business ethics, moral value and transparency. I don't know what's the use of such pretension and malpractice? Truth can not be decomposed and packed into a box of LIE for ever.Let's see how much time it takes for
flipkart to return back to normal business practice.
Mar 12, 2020
Updated by Pallab Chowdhury M/S
Flipkart has become a kindergarten
student, who is still failing to understand that B comes after A. This morning I received a message from AD-FLPKRT: 'We hope you are happy with the resolution provided'. Let me start from Do-Re-Me, as M/S
Flipkart is a crawling baby!
An absolutely wrong book 'Supplement to a textbook of information technology, for class 9, free copy'was sent to me in stead of my ordered book "The lions of lwo jima' (Order id: OD[protected], dated 18.2.2020) by paying Rs. 1165/- in advance. After this wrong delivery, I requested time and again for replacement. But they insisted me to return the book "The Lions of lwo Jima'' and the refund process of money will follow subsequently. Naturally I declined as they are playing with TRUTH. Had they requested me to return 'Supplement to a textbook of information technology, for class 9, free copy', I would have returned the book immediately. But they never admitted that they have sent me a wrong book.I am voicing my protest against this misdeed and will continue as M/S
Flipkart wants to make omelettes without breaking eggs!!
Pallab Kumar Chowhury. mob: [protected]
Apr 01, 2020
Updated by Pallab Chowdhury On 19.03.2020,
FLIPKART send me a long message. They said that they will pick up the wrong book and simultaneously supply me the ordered book by 30.3.2020. I thought that finally they are correcting their fault.
On 1.4.2020, I again got a message from them, which says that due to priority commitment, they are unable to replace my book. I never gave them any deadline for the supply of the book. I only wanted replacement. Probably they don't want to keep any precedence of their wrongdoing as they are very cunning and dishonest.
Had I been with plenty of disposable time, I would have taught them a lesson through our strong Indian Judicial System. My only point of consolation is that I was able to unmask
FLIPKART. Initially they denied everything but on 19.03.2020, they admitted their fault. Subsequently they were back to their basic nature and became turtle shaped. I am running short of words to describe how much bad and mischievous they are!!
Pallab Kumar Chowhury. mob: [protected]
On 19.03.2020, they send me a long message to replace the wrong book by 30.3.2020. I thought that finally they are correcting their fault. But fate has else in store for me.
On 1.4.2020, I again got a message from them, which says that due to priority commitment, they are unable to replace my book.
It appears that a deadly virus has saved a big and dedicated company named FLIPKART, from becoming honest and committed.
My only point of consolation is that I was able to unmask FLIPKART. Initially they denied everything but on 19.03.2020, they admitted their fault. But suddenly they realised that it's not fair and created a nice escape route. On 18.2.2020(my date of Order), Corona was an unknown word to most o[censored]s. But on 1.4.2020, this virus is an argument stopper.
Pallab Kumar Chowdhury [protected]