[Resolved]  Flipkart — terrible customer care, mental harassment

Address:	Mumbai City, Maharashtra, 400072
Website:	Flipkart.com

Heard people comparing flipkart with amazon a few days back and i, not being the sufferer by that time stood by the name flipkart with all my might, trust and amazing service all this time was the reason behind my confidence in brand flipkart.
But all that shattered in the last few days after speaking to the stupid, unhelpful, rude, arrogant and pathetc customer care executives/ supervisor.
Starting from anand tyagi to bhagwaan : bith were trying to resolve my issue quoting lame and naive execuses. But the extent of stupidity was crissed when their supervisor mr krishna gopal took over from them. A simple question was dreadfully twisted into a dumb fiasco. Mr gopal tried with all his stupid solutions to tackle my queries but ended up giving me reasons to not trust or believe in what he was saying. He lied to me on the record that he has lodged my complaint and transferred to the back end office and that i shall be receiving a mail (That i never received) stating the reference no and a call from back end office (Which never happened)
Icing on the cake was when i called up about 30 minutes later to my conversation to this mr krishna, a guy named pranay took my call who asked my problem and put me on a long hold for ages (25mins) untill my patience gave way and i hung up. Wnding up trying a few times later ans wverytime they put me on hold.
I wasted about an hour and a half of my night’s sleep.
And made a promise to myself to not even buy a single stuff from flipkart again.
One customer might seem as a small fish and wont matter much, but at such pace of losing vinatge customers cause of stupidity and rudeness of your “so” called customer care executives, you might end being a small fish against the giant apni dukaan.
I hope this message of mine would find someonewho would take some action atleast for the name sake.

My contact no: [protected]

Aaftab khan