[Resolved]  Flipkart — there's no refund of cancelled product worth 2, 357

Address:India

I have ordered a set of 2 sarees named as aksh fashion embroidered bollywood velvet poly georgette sarees and the payment was not showing as confirmed but the amount was deducted from my bank account, later it was showing that the refund would be credited by 16th january but it's 19th january today and there's no refund of the amount. I have contacted flipkart services and they are telling to check the bank confirmation with given reference number bht there is no refund confirmation showing in the bank, there is another product worth rs 509 rs as fashimo lace up for women which was cancelled and the refund was supposed to be credited at 17th january.. Still there is no refund of both.
The company is saying that the refund has been completed by the seller and there is no refund yet.
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Mar 1, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
Hope to hear from you soon.
Complaint comments 

Comments

My account is named as neha singh with email address [protected]@gmail.com. I'm a flipkart plus customer and I hope my issue will be solved.

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