[Resolved] Flipkart — they are not delivering my order.

akshun191

from Mumbai, Maharashtra

Address:

Akhnoor road, Jammu, Jammu and Kashmir, 180001

I ordered Oppo Reno from Flipkart on 7th June.
The promised delivery date was 10th June and It has reached my nearest hub on 9th June. I was waiting since 9th And today they asked me to place another order of the same. Why should i place new order? My buyback guarantee was used in that and moreover it is Out of stock now. But the Qn is that Where did it go ?? I couldn't find contact details of ekart office in Jammu (Akhnoor Road). Worst experience ever. Flipkart has no accountability towards the customer. How can a package be misplaced after it reached nearest hub? Did someone from delivery team keep it ? Or it just disappeared. Irresponsible people. I want my order tomorrow itself.

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Jul 15, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2019

Flipkart Customer Care's response We will revert on it.

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Comments

gondal army7

from Surat, Gujarat

Aakash Grover

from Hisar, Haryana

Please start my my flipkart Account ASAP I need to order few things my register mobile number and email are [protected] and [protected]@gmail.com

Ajay Tanti

from Mumbai, Maharashtra

I purchase a crompton air cooler65 lt. For a gift purpose of my parents 40th wedding anniversary 7th June 2019 and the delivery date is same but they delayed the delivery and they call me that last day 7:30 pm 'your order not delivery in time and more three days to delevery'
And they also submit a rong information 'customer is no available'.