[Resolved] Flipkart — they are scamming users by not providing 3000 inr vouchers promised with oppo find x , and it's already way past their due date of sept 12

Siddharth Nair

from Ahmedabad, Gujarat

Address:	560043
Website:	flipkart.com

Ordered my Oppo Find X for 59, 990 INR through Flipkart on 25th July, they had an offer of 3000 INR gift voucher which they set the date themselves as 12th September.

It's already 17th and they haven't provided vouchers, they keep calling and leaving messages that "We tried calling you about the voucher but you weren't available" instead of just emailing me the voucher.

A company like this shouldn't be allowed to openly scam people by breaking their T&C.

I tried contacting their CS which wasn't able to help me at all and just provided your typical "We have escalated your complaint" response and I'm still waiting.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Sep 27, 2018

Complaint marked as Resolved

Finally got the voucher today on 27th Sept. Should be resolved.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2018

Flipkart Customer Care's response We will revert on it.

Sep 19, 2018

Updated by Siddharth Nair All I want is to be emailed the voucher. I don't want any more calls from your CC. Just email me the goddamn voucher.

Don't keep calling me whenever I'm busy and then using that as an excuse "We tried to reach you but blah blah blah".

I'm done being polite. Don't break your OWN T&C or keep offers if you can't meet them.

The voucher matters/'ed to me. I will not let this go simply because your company thinks your consumers are ### and you can get away with anything.

I will not let this go. I will escalate this even more if I have to. You have my word on that

Sep 22, 2018

Updated by Siddharth Nair They called me and said I'll get it by 20th, it's 22nd. Still no voucher.

Look at how they're blatantly lying to consumers.

Can someone from the Consumer Complaints staff look into this? It's getting ridiculous at this point.

Sep 24, 2018

Updated by Siddharth Nair 24th, still no voucher.

Flipkart keeps calling me and extending the voucher date.

Sep 26, 2018

Updated by Siddharth Nair 26th September, still no voucher.

Flipkart keeps calling me and extending their voucher date, breaking their own T&C.

Can someone from ICCF please suggest me a way out of this?

I've never seen a company blatantly trying to scam people despite claiming a time period of 1.5 months from my order date and still not able to deliver a voucher they promised to the users for a NICHE product I might add. This is not a product that everyone buys.