[Resolved] Flipkart — thomson led smart tv

patilmanoj

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421203

I had purchase for thomson smart tv with order id od[protected].
I was so happy that i got delivery with in 2 days. But when installation engineer came he said wifi issue is present & i am going to submit report and you will get replacement. After this i got call for second engineer visit from flipkart after waiting and follow up for 3-4 days. Every i got answer that your phone was not answerable.
Yesterday again 2nd engineer (Same person which was earlier) visit and again said i am going to give report again and you will receive tv with in 2-3 days. Again today i am getting massage that troubleshooting problem solved and return cancelled.

Now i am getting frustrated with flipkart service. Either give me a replacement with fast delivery neither request you for return. Or else send replacemend tv and engineer together. As i don't have capacity to tolerate this thing.

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Mar 15, 2019

Complaint marked as Resolved

Complaint resolved with TV replacement.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Flipkart Customer Care's response We will revert on it.

Apr 30, 2018

Updated by patilmanoj When you are going to revert

May 02, 2018

Updated by patilmanoj now it is 2nd may till date i did not get any response from flipkart. Everyday they are saying new date for engineer visit. Please suggest way forward

Verified Support

May 07, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the product being defective. We have interacted with the customer and raised a replacement request with the seller. We have also confirmed with the customer that the replacement product has been delivered. Hence, closing the complaint from our end.

May 07, 2018

Updated by patilmanoj Thank you

May 28, 2018

Updated by patilmanoj problem resolved