Flipkart — Transit Damage bearing | |
I had ordered LI Ning shuttle on 5th May 2021. The order has reached my nearest hub but with transit damage. And the order seems to be cancelled with refund if applicable. But now the price of the same item is increased. I had waited for the offer price while ordering.Now if it's transit damage issue, Why should I as a customer bear the additional cost for the shipment issue flipkart had with its partner EKart? And on speaking about this to the flipkart customer care, they are convincing that it's not their responsibility and are forcing me to reorder. Attaching order status screenshot Order I'd : OD[protected] Was this information helpful? | |
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Flipkart customer support has been notified about the posted complaint. Verified Support May 11, 2021 Flipkart Customer Care's response We will revert on it.
May 12, 2021 Updated by [email protected] Hello flipkart, Its a real shame for being your customer. The racket has been cancelled for refund. Relying on your service is the worst thing any customer can do. Now there is a lockdown imposed and we cannot step out to buy the same. And how great your support service people were - till yesterday night they had been promising me that the racket will be delivered. I need my racquet which I had ordered at the same cost to be delivered  | |
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