Flipkart — travel tickets are expensive, charging more than actual price

Address:

India

Travel tickets are expensive on flipkart travel, there is a lot of price difference whereas the rest of the other websites are showing the less and the same price.
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I was thinking about to book an international flight from flipkart, and i realized there is a lot of price difference only on flipkart travel, while the price on all other websites is less and the same.

I dropped a note on [protected]@flipkart.com some 15-20 days back and after that, i dropped some other 3-4 follow-up notes. I have not heard a single time from their end so far. Then i reached out to flipkart customer care support multiple times for the same and for the first few times, they replied to me something like this.

"sorry, this isn't something we'd want you to experience, sid. We assure you that we are working on it and will get back to you with an update at the earliest. Request your understanding."

And i thought they will escalate the matter to the travel team and when i started pushing them, they gave me a phone no # [protected] which i tried calling for 2-3 days, but no one picked up the call. When i told the same thing to flipkart customer care that no one is picking up the call. They provided this vague reason for the price difference.

"we certainly understand your concern, siddi. The price listed are determined by the airline. Flight charges varies as per airlines regulations. Appreciate your understanding. Please refer the t&c's for more details. ^rr"

I listed down all questions again but they did not bother to reply.

1. Why is the price difference only on flipkart whereas other travel websites are offering the same price.

2. How can you charge more than actual price of ticket that airline is quoting/charging. Fyi, there is a difference of more than rs.4000

Then i shared my previous experience where i booked a domestic ticket from flipkart. I paid 800 rs more than they actually paid to an airline company. Luckily, i received actual invoice from an airline company. After escalating this matter for almost 2 months. They issued me a refund.

This is not the first time that i observed that prices on flipkart is more than airline prices. They usually follow this unethical practice, frankly speaking not everyone will be interested to chase behind them for refund.

I will recommend you to not use flipkart travel to book tickets, they may offer lucrative offers but in the end, they are offering those offers from your pocket only. I never received the proper justification and i don't think i will ever receive also.

I am attaching all snapshots also where you find the price difference between flipkart and other travel websites.