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[Resolved]  Flipkart — tv not commissioned

Address:Mandya, Karnataka

I had ordered an blaupunk 50" tv. It was delivered after i made the full payment. I received an intimation for commissioning it. Your rep visited my house next day. He tried to commission the same but could not commissioned. He has packed back & kept it my house. I received sms that amount would be refunded & tv to be returned. I request you to replace the tv & i am not interested in refund.
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Nov 13, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2018
Flipkart Customer Care's response We will revert on it.
Verified Support
Oct 13, 2018
Flipkart Customer Care's response Spoke to customer asked to accept the refund and place a fresh order, hence customer agreed closing the case
Nov 01, 2018
Updated by bgiridas Customer has not agreed for closing the case. Till date my TV is yet to be commissioned. I ask Flip kart team to solve this long pending issue.
Nov 08, 2018
Updated by bgiridas It is nearly a month, flipkart customer care team has not yet solved my problem. The 50" TV was delivered on 12/10/18 but it is not yet commissioned. Many phone calls, SMS & email to flipkart has not yielded results except that each time different person gives different date for solving my problem. I expect them to commission the TV within 3days otherwise I will be forced to take up other course of actions including approaching police/court.
Expecting a favourable solution within 3days,
B Giridas
Nov 14, 2018
Updated by bgiridas In your comments it shows:
"Complaint marked as Resolved
Nov 13, 2018"
Fact is my TV has been returned on 11/11/18 vide reference no. FMPR[protected]. Since then I waiting for my amt of Rs 34999 which they told it would be refunded within 2 days.
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Comments

Flipkart customer care reply DT 13/10/18 was checked. I have requested for replacement and not refund as they have claimed in their reply.
As per their SMS sent to me on 22/10/18, they promised to send their team again on or 25/10/18 for re- installation & demonstration.
Hence till date the issue not resolved.
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