[Resolved]  Flipkart — Tv TCL 55c815/od[protected]

Concern / Issue
1. Warranty details mismatch: Correction in invoice required.
Warranty Mentioned on Invoice 1yrs
Warranty details shared TCL Hotline (Verbally) 1.5 yrs.
Warranty Details mentioned on product box 3 years Warranty
(2 years Brand Manufacturer warranty + 1 year exclusive VIP service for TCL Home Service-member)
2. Supplied product is of old manufacturing date i.e. Dec-2020
Replacement of Product required
As per TCL hotline customer care 2021 manufacture product is having 01 year warranty & the product we are discussing is old one of mfg-2020
Reference Document: Tax Invoice
Reference Document: Images of sticker pasted & printed on TV Box
Product Details
Brand : TCL
Generic Name: Television
Description: 55 inch LED Television (1.39m)
Model: 55C815
Product IMEI/Serial No: 2010AJB156883H00198
Month & Year of Manufacture: Dec-20
Manufactured by: Bhagwati Products Ltd.
Country of Origin: India
Consumer Care: Infinity e Services Private Limited
Phone [protected]
e-mail [protected]@tcl.com
TCL Hotline [protected] / [protected]
Seller details
Ordered Through Flipkart
Flipkart Order ID: OD[protected]
Order Date: [protected]
Invoice Date: [protected]
PAN: aagcc4236p
CIN: U74900DL2016PTC291626
Sold By: Consulting Rooms Private Limited
Tax Invoice Number: FAC5DK[protected]
GSTIN: 36AAGCC4236P1ZA
Details mentioned on Tax Invoice: TCL C815 Series 139 cm (55 inch) QLED Ultra HD (4K) Smart Android TV With Integrated 2.1 Onkyo Soundbar
TVs, FSN: TVSFU64FFMDGP97Z
HSN/SAC: 85287217

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Thanks & regards
Anuj rathore