[Resolved] Flipkart — two orders cancelled by courier without calling | |
My last two orders were got cancelled automatically without my knowledge. When checking with customer support they have told that courier people were unable to reach me, but i have not received any call for both of the orders. They also told there is no other solution for the problem apart from placing new order. But price of the product is more now. I was complaining about the order delay starting from the first day itself but support team made me to wait 4-6 more days by giving false promises like compensation, delivery within next day etc. At the end they itself cancelled the order. Now they are telling we cannot do anything as this got cancelled by courier partner. Same thing happened twice. I have ordered through flipkart and they are the one who is responsible for this. If they would have told that it cannot be delivered on the first communication itself i would have bought from somewhere else. They made me to wait and now they are telling they are helpless. Was this information helpful? | |
Jul 7, 2019 Complaint marked as Resolved Not resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 04, 2019 Flipkart Customer Care's response Hi Raghavendrarai, Thanks for getting in touch. We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
Verified Support Jul 20, 2019 Flipkart Customer Care's response Hi, Thanks for getting in touch. we are unable to find your account details. Request you to get in touch with our customer support number[protected]. You can also check your order status here: http://fkrt.it/bqWLi~NN Hope to hear from you soon. | |
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