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[Resolved]  Flipkart — unable to communicate with mr indranil maulik

Address: New Delhi, Delhi, 110016

Please refer to the order number od[protected].
The technician came and unboxed the product and found broken glass and damaged other metal parts. He has put a tag of 'd'. As the box is big in size, it is causing inconvenience at my home. Please expedite the pickup process. Mr. Indranil maulik from your end tried to contact me. The call rang only once and before i receive the call, it got disconnected. His mobile number is not accepting the call back as well as reply message. Then how is it possible to communicate between you and me? Suppose i'm driving a car, is it possible to pick up the call? You should improve the communication process with the customer with call back option.
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Sep 24, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
Flipkart Customer Care's response We will revert on it.
Verified Support
Aug 24, 2018
Flipkart Customer Care's response The customer complaint about the damaged shipment received. We had interacted with customer and initiated the refund and it will take 6 business days. As per banking standard. Hence closing the case from our end.
 
2 Comments

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Comments

Dear Team,
i am order in flip cart product loafers, today product is local area shipping i am contacting in delivery boy but delivery boy not properly responding, i am not satisfied to ur service
Thanking you,
sincerely customer,
[protected]
Reply
Poor product purchased from flipkart. I want d refund amount back. Misguided by Customer care team. Not expected from d organization like flipkart.

Want my money back and don't confused your customer with wrong product.

Dipanwita Dey
[protected]/[protected]
Reply

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