Flipkart — unethical behavior, refund and humiliation | |
Order id: od[protected] Points i want to put in place are 1. Table has a manufacturing defect, wrong alignment of screw, wooden mica is torn, table top has scratches. 2. Technician who visited yesterday was unprofessional. 3. He offered 500 inr to keep the defected table. 4. He even commented and giggled from where i belong, what language i Speak, what race i am. Not acceptable 5. He discussed with the person along with him that they will update that The issue is fixed and customer not happy. I challenge anyone from your Team (Not a single unmanned personal in my house) to visit my place and see if the issue is fixed or not. 7. I have already spoken to customer care twice and all i get a Humiliation, waste of time, loss of temper, lack of peace by ordering a Simple table from flipkart. 8. All i want now is take this table from my house and initiate a refund as I will not speak to seller or his personal any further. Was this information helpful? | |
Flipkart customer support has been notified about the posted complaint. Verified Support Sep 14, 2020 Flipkart Customer Care's response Hi Bharat, Order ID : OD[protected] As discussed, we would like to inform you that the seller has arranged for the pick up of the product on 16th Sep 2020 and refund of Rs.6028/- will be initiated thereafter and should reflect back to source account within business 2 days as per standard banking procedure. | |
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