[Resolved]  Flipkart — urgent - order number - od[protected]

Address:

Dewas, Madhya Pradesh, 455001

Hello team,

Led received on 16th evening and i requested flipkart on 16th itself to plan installation on friday or saturday 18th aug’18 because sunday i am not available and further working days from monday to friday will not be feasible for me.
I have been contacting and discussing this from last 2 days and still issue is not resolved.
If customer is giving own its time of comfortable zone and taking follow up so much then why this is ignored.
Since it’s already crossed my comfortable zone i would like to return the product because as explained in each call timing will not match from monday to friday.
I am highly disappointed.

Please arrange return pick up for led and return my money.
If i would have taken led from store they would have done the installation on same day considering customer concern.
But here even after n no. Of call saturday gone waste and i have personal work on sunday then when this installation will be done.

Out of courtesy, it is shown that you don’t value your customer urgency and understand real issue.
It is so disappointing that you do not understand the problem of your registered user and don’t give any solution. Sat. Sunday passed and no response. This is the behaviour high irresponsibility.
I would like give my recommendation again if led is not getting installed today then please cancel the request and take your product back.

Regards,
Savitri p.
[protected]