[Resolved] Flipkart — used phones being sold as a new one | |||||
I have ordered a lenovo k8 plus phone via flipkart on 3rd april and i received the pone next day which was a screen cracked one. I contacted flipkart and they replaced it with a new phone. After receiving the replacement phone, i dint find any physical damage in that. The same day after setting up the phone i checked the warranty of the phone which was just 133 days remaining and i shocked to know that flipkart sells the refurbished/used phones as new one. Raised a complaint again and got a return for that. Just want to bring this to the crowd. Was this information helpful? | |||||
Jun 1, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Apr 18, 2018 Flipkart Customer Care's response We have interacted with customer he has mentioned he received the refurbished mobile apologized and informed we will take the feedback, refund is done and he has received the refund also hence sending an email and closing the case.
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 2 Comments | |||||
Comments
Hi Sri this is naresh this is not a comp it's request can provide Bharatiya 1phone below 2200likea 2000 I would like to buy this way a Flipkart pleas give that answers
Reply
Order ID: OD[protected]
Lodged replacement complaint on 26th march.
Till date no pickup arranged. Promise date was given 11th April for pickup.
Now they are saying, it will pick up by 17th april without any confirmation.
Lodged replacement complaint on 26th march.
Till date no pickup arranged. Promise date was given 11th April for pickup.
Now they are saying, it will pick up by 17th april without any confirmation.
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