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Flipkart — Useless & harassed customer service by company

Purchased leeco vv82523 on 16/07/16 online by flipkart (Bill attached) after few days a white spot arises on screen when its white, same submitted for repair in bm gadget service center in pune (Job sheet attached), they forwarded to above mentioned company as they unable to repair on 29/09/16. After repeated calling at their call center, till today they are not responding at all, giving all silly excuses. I ask for change or refund if it cant be repaired, but they are always telling it is under repair and not giving any positive response. Where they promissed to repair the set within 15 days of submission. This type of companies licence should be cancelled. Request to ask them to give some decision either change the hand set or refund the amount.

Useless
Useless

Complaint Status


[Nov 17, 2016] Flipkart customer support has been notified about the posted complaint.
Complaint comments  2 CommentsShareTweet

Comments

Useless company don't believe their own sellers frauds this company is one company who finds new ways to chest sellers 1 commission
2 shipping charges
3 volumetric on shipping
4 packing material costs
5 our packing material cost
6 high commission charges
7 taxes on all above
8 returns for no reason and pay shipping charges
Cheats

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    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    74%
    Complaints
    28632
    Pending
    460
    Resolved
    20622
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034