[Resolved]  Flipkart — vivo v9 pearl black

Address:Pune, Maharashtra, 411045
Website:Flipkart

Hi team,

I am not satisfied with flipkart service always I am getting defect product.last year I had purchased moto E4 plus and I complaint the flipkart about defect piece they said we have only 10 days replacement policy so we cant return and replace it but I have made online complaint on 6th days but they rejected my complaint and they didn't bother customer problem .I got Moto E4 plus with multiple issue(mother board issue, dual sim issue, network issue, 4g issue, heating issue) I went multiple times in services center also but they also didn't resolved my issue .Seems flipkart actual meaning is stress given to customer instead of happyness..

Now history again repeated with me I didn't do any online shopping from flipkart from last year incident but this time my husband order vivo V9 online for surprise gift for me and I was not aware that he has order from flipkart..
Let me tell you all issue that I got in vivo V9 product
Seems used mobile due to following reasons
Got 100%charged mobile
All app were installed and I can see all bad videos in YouTube
What's app is installed
I can see in mobile data set 26th July 2018
Charger and ear phone is not seems originally product color different in ear phone and charger wire adapter is white color but ear phone and charger wire is light blue color.
I have trying to raise online complaint from flipkart customer care but they are not listening but complaint and keep my number on hold, I tried more than 20 times but no response.
Now my question is from flipkart why are you making fool to people you are providing fake product to people wish flipkart should be closed not seems customer supportive in any way.so giving fake product..

Thanks,
My registered mail I'd: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Nov 21, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46544
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information