[Resolved]  Flipkart — vu 55 inch led smart tv

Address:711102

We are regular customer and recently we purchased a 55” vu 4k smart tv, which was installed about 20 days ago and the tv person left our home just after making connection to setup box without any demo. Later on when we watched tv, to our surprise sound quality is horrible and picture quality was much worse with non-hd channels and worse with hd channels.

Picture quality of all hindi news channels, business channels, music channels etc was pathetic and not worth seeing. It gives stress to ears as well eyes.

To confirm there is nothing wrong with settings we requested flipcart to send vu technician but it took enough time for technician to come. Finally he visited on 14th oct 2017 and tried to adjust settings, minor improvement observed.

Under the circumstances we request flipcart to arrange for return of tv and refund the money.

Without any discussion the request was closed.
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Dec 13, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Complaint comments 

Comments

It is regretted to get reply that Flipcart could not relate purchase of this TV.
Any how I am attaching scan copy of Invoice.

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