[Resolved]  Flipkart — vu smart led tv (39 inch) (order id :od[protected]more than 9 days to deliver a pre-ordered product

Address:	600100
Website:	www.flipkart.com

I've pre-ordered the vu led tv on 15th july by paying full amount. The promised delivery date was 21st july. As it is a pre-order i expected a earlier delivery than the normal buyers. But to my shock the product status was in ordered status and till now it is the same. I waited till 20th july and called for the status. The csa told it will not exceed the promised time frame. I again called them on 21st july which is supposed to be the actual delivery date. This time they escalated the issue and stated that 24th is my resolution date. I called them on 22nd july asking about updates they told the backend team is working on this and they will deliver it asap. This time they created a new ticket and set the resolution date as 26th july. I again called on 24th july they say that the product will get delivered on or before 26th july. When i asked whether they have any updates they said no. But i don't know how they are assuring the delivery on 26th. Till now they are dodging with me by not giving reason for the delay and convince me on every call. I still don't know when they actually will deliver the product. I feel cheated by the flipkart as well as the fraud seller who has not yet shipped the item. I'm never buying things from flipkart. I'll sue flipkart if the item is not delivered on or before 26th july for sure.