[Resolved]  Flipkart — vu tv screen display default, invoice, no fabbnr[protected] dt-17-1-18, from consulting room pvt ltd

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	VU TV

With refrence to the above, we have order a vu tv 49 inch, online on 15-1-17, received the same on 19-1-18, invoice no, fabbnr[protected] dt, 17-1-18, amount rs, 29999 paid by card, and physically check the product it was ok, no physically damage, after that on 19-1-18, service engineer mr, ramesh from jeeves had come to install the same vu tv, during the installation we found vu tv on left side of the screen internal damage was found and mark was showing clearly, the same time we have complained to mr, ramesh, installation service engineer from jeeves, he asked us to check for 2 or 3 days, if the screen display falt will not disapear then complain for replacement to flipcart costumer care, and the same we are requesting you to replace the same with higher model of vu tv with 140 cm, (55 cm,) ultra hd, (4k) led smart tv (Ltd55x1780xwau3d_hdr) costing rs, 50999, out of this amount we have paid for above rs, 29999, the balance amount, rs, 21000 will pay on the same replacement delivery,