[Resolved] Flipkart — Warranty period is less than 1year

Padmalochan Behera

from Mumbai, Maharashtra

Feb 13, 2015

Address: Mumbai City, Maharashtra

Hello,

I have purchased a lenovo laptop G50-70 through FLIPKART online today 13.02.15. I found some mismatch after received my laptop.

1- Warranty period is 248 days shown in my system, which is lesser than 1 year.

2- Received Laptop & Invoice from WS Retail in the invoice no Dealer Stamp/Seal in mail. But while registration for Warranty at Lenovo they not registering due dealer seal /Stamp is not in the invoice.

Please find my detail as below:

Lenovo laptop-G50-70 Model No20351
Order ID: OD[protected]
MOBILE NO-[protected]
EMAIL-mitu.[protected]@yahoo.com
Dealer Name- WS Retail Services Pvt. Ltd., Warehouse Address: Khasra No. 435, Road No.# 04, Lal Dora Ext. Mahipalpur, Delhi, Delhi, India - 110037

Kindly do the needful action.

Regards,
Padmalochan

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Complaint marked as Resolved

Verified Support

Feb 13, 2015

Flipkart Customer Care's response Spoke to customer, he claims that he checked with brand already warranty is over for 265 days and he want seal in invoice to cover warranty. Informed customer will escalate this issue to concern team. Hence closing the case.